E-commerce Support & Maintenance

Do you have a business online but you don't have the time or the technical skills to get it up and running? If you think you need help, at HispanTIC we are there for you and offer you a tailor-made outsourcing service for your online store management.

Available plans:

E-commerce Technical Maintenance


  • For WooCommerce and PrestaShop CMS
  • Core Updates, themes & Plugins
  • 4 Daily backups
  • Server Monitoring
  • Monthly service report
  • Response time: 6 hours
  • 5 hrs/month of technical support
  • A 60-minute monthly meeting via Skype
  • Security Audit
  • Updates for premium plugins
  • Updates for premium themes
  • 1-hour a Month of Digital Marketing Consulting
* VAT is not included.

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HispanTIC informs you that the personal data you provide us by filling out this form will be treated by Hispano Atlantic Consulting LTD as the company responsible for this website. The purpose of the collection and the treatment of the personal data requested is exclusively to contact you. In the processing of your personal data, the data subject's consent is given to the treatment of your personal data. Please be advised that the information you provide will be located on the server of this website in the company "Web Hosting Ireland" (in Ireland). The fact that you do not provide the personal data that appear on this form as mandatory will prevent us from being able to respond to your request. You may exercise your rights of access, rectification, limitation, and deletion of data at [email protected] as well as the right to lodge a complaint with a supervisory authority. You can find detailed information on Data Protection in our Privacy Policy.

HispanTIC provides an exceptional level of support and maintenance from the instant your website goes live. The success of your business is our business, and we take every means to ensure that your site functions smoothly, no matter how busy or complicated things get. We are aware that the main objective of each e-commerce is to increase sales and to reach more customers.

Aside from having the best online store in the world, it is even more important to manage your online business well. It is not an ordinary task, it requires many hours and a great workload. And at this point, the owner of the online business has two options: either he takes over the management of his online store himself because he has the time and knowledge to do so, or he decides to hire a company to manage his digital business (it is an outsourcing, an outsourcing of services).

At HispanTIC, as a specialized consultancy in the SME and digital business sector, we are specialists in accompanying companies on the Internet. We offer a complete outsourcing of the management of online stores as an option for companies that want to grow their business on the Internet but do not have the time or knowledge to do so.


We offer a full e-business management service, including:

*It is possible to make customized plans. It is also an option to contract the services individually.

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Process of contracting our products and services:

Ordering our products is a quick and easy process. And above all, very transparent. Here we explain the steps to follow to hire any of our services:

1) Choice of the product or service to be contracted:

Through the HispanTIC website, you can find all the products and services we offer. There you will find all the information about products and services, prices and delivery deadlines. You can also contact us for further information.

2) Payment through our electronic trading platform:

Once the product or service has been chosen, the system will redirect you to our Contract Platform to make the payment. Be sure to fill in the information requested correctly. You must also read and accept the rights and obligations as contracting party contained in the General Terms and Conditions of the Business document. If you contract a website or online shop, you have the option of payment in installments (50% at the beginning and 50% on delivery of the product). Payment can be made by bank transfer, debit or credit card or PayPal. If you subscribe to a monthly subscription service, the platform will automatically charge you the monthly amount.

3) Sending Files and Briefing:

To enable our professionals to start the development of your website or e-commerce we will need to receive a Word document containing all the necessary information about your company and the texts that the future website or online shop should contain. For example, the history and characteristics of the company and the products it offers, its target audience... It is a short, flexible and open-ended document. It helps us to get to know your company better and to be able to focus our work more clearly.

If you also want to give us some information about the design of your future website, you must also send us your graphic preferences in writing. You must also email us the images and texts you want us to include on your website. And in the case of an e-commerce, the information of the 10 products that we will include in the shop.

Send the documentation to: [email protected]

4) Initial business meeting through Skype:

Once payment has been made, our professionals will contact you to arrange a day and time for a Skype meeting. Experience tells us that this type of meeting is necessary to know the client's needs and to be able to start the development work of the website or online shop adequately. The approximate duration of this meeting is 1 hour.

Our Skype profile is: [email protected]

5) Our team starts working.... within 4 weeks you will have the job finished...

HispanTIC's commitment is to deliver the product within 4 weeks from the time of the first business meeting and the delivery of all the documents and files. This deadline is usually respected, but unforeseen events can always occur that may cause the final delivery date to be postponed. We will still do our best to comply.